Our Team

Meet the PMR Team of Dedicated Catalytic Converter Specialists

We show up confidently in our skillset daily and never doubt our potential to improve, serve and persist.

At PMR, it really is a team effort. When one succeeds, so do we all; and we consistently “level-up” to our best selves — so that we may give our suppliers the best service possible.

We are driven by the idea that mindset, character, and transparency are the foundations on which great business is built.

We also understand that in this industry, there is beauty and comfort in putting a face to a name – so here’s our team!

A Little More About Us

Over 100 different employees make PMR what it is; however, here’s a look at some of the people a supplier would be communicating with regularly:

Ryan Carrafiello

Director of Corporate Accounts

1-855-901-5050 Ext: 333

Chrysten Newton

MARKETING DIRECTOR

1-855-901-5050 Ext: 201

Melissa Sullivan

DIRECTOR OF SUPPLIER SERVICES

1-855-901-5050 Ext: 202

Cliff Hope

SENIOR ACCOUNT MANAGER

1-855-901-5050 Ext: 208

Valerie Drouin

TEAM LEAD: CUSTOMER SERVICE

1-855-901-5050 Ext: 221

Karla Chacon

CUSTOMER SERVICE COORDINATOR

1-855-901-5050 Ext: 218

Ryan Carrafiello

Director of Corporate Accounts

Chrysten Newton

MARKETING DIRECTOR

Cliff Hope

SENIOR ACCOUNT MANAGER

Valerie Drouin

TEAM LEAD: CUSTOMER SERVICE